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FAQ

Shipping

When will my order ship/arrive?

I ordered multiple items and only received one. Where are the rest?

Sizing

Why are the sizes different for every clothing?

What are the size chart measurements?

Tracking

How can I track my order status?

What is my tracking number?

Ordering

What happens if I enter a wrong email address?

Which payment methods are accepted?

Is my order secure?

Can I change or cancel my order?

Can I change my delivery address once the order has been placed?

Can I use multiple promotions for a single order?

Delivery

When will my order be processed?

How will my order be sent?

Returns

How do I return a product?

Is transportation refunded on return?

What happens if the product(s) I receive are damaged / do not match my order / defective?

How long does the return procedure take?

When will I receive my refund?

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